Real-life OKRs used by real product teams.

Product OKR themes

Depending on what stage your product is in, you may find the below examples relevant. Most teams will look at the company goals and strategy to decide where to focus. Product teams are usually structured around the following stages. To learn more about these stages and the AARRR Framework, watch this video and read this post by Dave McClure

  • New Product Launch and Discovery
  • User acquisition or Growth
  • New user Onboarding and Activation
  • User Retention and Engagement
  • Monetisation or Revenue
  • NPS or Referral

Tip: Products teams have to do learning and building work before they measure outcomes like Retention or Revenue. This work is captured as milestones in North. Read more about Key Results vs Milestones.

β—Ž = Objective
🏳 = key Result or 🚩 = Milestones
β˜‘οΈ = Initiatives

Output OKRs vs Outcome OKRs

Another OKR mistake product teams make is to use OKRs as a project management tool. a classic example is to use OKRs to track product sprints and not focusing on product outcomes. Look at the two examples below:

⛔️ Objective: Ship new product

  • KR: Ship sprint 1
  • KR: Ship sprint 2
  • KR: Ship sprint 3

βœ… Objective: Get PMF on new product

  • KR: Ship MVP by X date
  • KR: Get 1000 new sign ups
  • KR: Get 10% retention

New Product Launch OKRs

β—Ž Validate the product-market fit for our new fitness product
  • 🚩 Complete Design Sprint to explore solutions by end of the month
  • 🚩 Validate top hypotheses by talking to 5 users
  • 🚩 Launch MVP in 60 days
  • 🏳 10% of our users should be retained for 8 weeks
β—Ž Launch our MVP to help people get fit
  • 🏳 Get the first 100 users to sign up
  • 🏳 40% of users should be retained by week two
  • 🏳 Get to an NPS score of 35
  • 🏳 10% of our users should upgrade to our paid plan

Onboarding and Activation

β—Ž Improve our onboarding funnel for better retention
  • 🚩 Ship new onboarding flow by 2nd week
  • 🏳 Improve product onboarding completion rate from 50% to 70%
  • 🏳 Increase the activation rate of new users from 60% to 70%
β—Ž Deeply understand the onboarding needs of users
  • 🏳 Interview 5 users who drop out of the onboarding process
  • 🏳 Interview 5 users who complete onboarding and are active
  • 🚩 Publish findings on a customer journey map by end of the quarter

Product Led Growth

β—Ž Launch our MVP to help people get fit
  • 🏳 Get the first 100 users to sign up
  • 🏳 40% of users should be retained by week two
  • 🏳 Get to an NPS score of 35
  • 🏳 10% of our users should upgrade to our paid plan

Retention and Engagement

β—Ž Improve our product engagement
  • 🚩 Discovery top reasons why teams are not engaging
  • 🏳 Improve week 4 engagement to 20%
β—ŽImprove product’s reputation
  • 🏳Establish product’s leadership by speaking at 3 industry events
  • 🏳Personally reach out and learn from top 10 users
  • 🏳Shorten first-response time to user-flagged errors by 10%

Monetisation or Revenue

β—Ž Accelerate revenue growth for our product
  • 🚩 Launch paid feature x to all users by end of November
  • 🚩 Run 3 pricing experiments to get to 100k MRR
  • 🏳 Generate x% of total revenue from this feature

Recruitment and People

β—Ž Build the worlds best product team
  • 🏳 Create a career growth framework for PM
  • 🏳 Identify 3 required courses every PM should take
  • 🏳 Publish internal PM Processes for better visibility


North Features
Org and Team goals
Goal Initiatives
Goal Check-ins
Give Awards
Goal Alignment
Discussions

Our take on Product
On Product discovery
Communicating well
Metrics for Product teams
Telling stories with data
Data visualisation


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